Welcome to THE DESI TASKER. The website https://www.thedesitasker.com.au/ and its associated features and applications (“Site”) are owned and operated by HYRE UP PTY LTD (ABN 78 685 669 210), trading as The Desi Tasker (Business Name) (“The Desi Tasker”, “we”, “our”, “us”).
The comprehensive terms and conditions are outlined below; however, it is essential for you to be aware of the following key points prior to becoming a customer:
These terms do not restrict your rights under the Australian Consumer Law.
1.1 These terms and conditions (“Terms”) are entered into between HYRE UP PTY LTD (ABN 78 685 669 210), trading as The Desi Tasker (Business Name) (referred to as “we”, “us”, or “our”), and you, collectively referred to as the “Parties”, and individually as a “Party”.
1.2 We offer a platform that facilitates connections and transactions between individuals who can perform specific tasks (Taskers) and those who require such tasks to be completed (Posters) on our (Platform).
1.3 In these Terms, the term you refers to the individual or entity registered with us as either a Poster or a Tasker, or the person accessing or utilizing the Platform.
1.4 If you are utilizing the Platform on behalf of your employer or a business entity, you, in your personal capacity, affirm and guarantee that you possess the authority to act on behalf of your employer or the business entity and to commit the entity and its personnel to these Terms.
1. You acknowledge your acceptance of these Terms by either registering on the Platform or utilizing its services.
2. To access the Platform, you must be at least 18 years of age.
3. We reserve the right to modify these Terms at any time. When changes are made, we will notify you either by updating the date at the top of the Terms, by sending an email, or through other reasonable means. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms. By selecting “I agree to the Terms Conditions and Privacy policy.” or by continuing to use the Platform after receiving such notice or 30 days following the notification (whichever occurs first), you consent to the revised Terms. Should you disagree with the amendments, you may terminate these Terms in accordance with the Termination clause.
4. Provided that you adhere to these Terms, we grant you a personal, non-exclusive, royalty-free, revocable, worldwide, and non-transferable license to utilize our Platform in accordance with these Terms. Any other usage is strictly prohibited without our prior written approval.
5. While using the Platform, you are prohibited from engaging in or attempting any unlawful or inappropriate activities, including:
(a) infringing upon an individual's privacy rights (such as uploading private or personal information without consent) or any other legal rights;
(b) utilizing the Platform to defame, harass, threaten, intimidate, or offend any individual;
(c) employing the Platform for illegal activities;
(d) disrupting any other user of the Platform;
(e) tampering with or altering the Platform (including the transmission of viruses and the use of trojan horses);
(f) sending unsolicited electronic communications via the Platform;
(g) employing data mining, robots, screen scraping, or similar data collection and extraction methods on the Platform; or
(h) enabling or assisting a third party in performing any of the aforementioned actions.
1. To utilize the features of the Platform, it is necessary for you to register and establish an account (Account).
2. During the registration process for an Account, you are required to provide essential information such as your first name, last name, suburb, phone number, and email address and few other information that required by us, in addition to selecting a username and password. If you are registering as a Tasker, you must also update your profile with your ABN if you have one and account details or paypal account email address to facilitate the payment once you have completed the assigned task and poster happy with your work and agreed to release the payment by marking task as completed.
3. After successfully registering your Account, the information provided will be utilised to create a profile that you can subsequently manage.
4. All personal data you share with us will be handled in accordance with our Privacy Policy.
5. You agree to supply and keep your Account information current and to refrain from sharing your Account password with anyone else. Your Account is intended for personal use only and must not be transferred to any other individual.
6. You are accountable for maintaining the confidentiality of your Account details, including your username(email) and password, and you will be held responsible for all activities conducted through your Account, including any purchases, payment , task posting, task offers along with any other functionality that you perform in our application.. You agree to promptly inform us of any unauthorised use of your Account.
7. Access to and usage of specific sections of the Platform may be subject to certain conditions or requirements, which may include identity verification, cancellation history, service quality, and review thresholds.
8. As a tasker or poster you are not allowed to share your personal information like phone/mobile number, email address or any other address before task is assigned to the tasker, otherwise your account will be blocked and will impact your account score and you have to contact us for further account related details
Taskers and posters agree to use the platform responsibly and to comply with all local laws and regulations applicable to their tasks and transactions.
1. The Platform serves as a marketplace facilitating the connection between Posters and Taskers, enabling them to advertise, purchase, and sell services online. We offer the Platform to users, which includes hosting and maintaining its functionality, as well as processing payments between Posters and Taskers, collectively referred to as the our Services. It is important to understand and agree that our role is limited to providing access to the our Services. We do not engage in any agreements formed between Posters and Taskers, nor do we exert control over the actions of Taskers, Posters, or any other users of the Platform.
2. A Poster seeking services will establish an Account on the Platform and will provide a precise and comprehensive description of the services needed, including the compensation they are willing to offer a Tasker for the services rendered (Task + Connections Fees) along with other pertinent information such as their location and availability (Poster Listing).
3. A Tasker interested in offering services to a Poster will create an Account on the Platform to access and review Poster Listings.
4. A Tasker may propose to deliver the services outlined in a Poster Listing by submitting a request through the Platform, which constitutes an offer from the Tasker to the Poster to perform the services specified in the Poster Listing for the Task + Connections Fees (Offer).
5. Should a Poster accept an Offer via the Platform, it will be regarded as a Confirmed/Assigned.
6. By submitting an Offer, the Tasker affirms that they possess the legal authority and capability to provide the services detailed in the Booking Request and/or Offer.
7. Posters are required to include any additional terms and conditions related to the services they seek within the corresponding Poster Listing or must explicitly indicate the existence of such terms. By submitting an Offer and/or consenting to a Booking/Offer Request, a Tasker acknowledges and accepts the additional terms and conditions associated with the relevant Poster.
Users agree to indemnify and hold the platform harmless from any claims, damages, or disputes arising from their actions or interactions with other users.
The platform does not provide insurance coverage for taskers or posters. Users are solely responsible for obtaining appropriate insurance to cover risks associated with tasks.
We may reach out to you through in-Account notifications on the Platform or through external communication methods, including text messages or emails. Posters and Taskers have the option to engage in private conversations using our private messaging service or through the provided contact information after the task is assigned to the tasker by poster. However, Posters and Taskers are prohibited from utilizing the contact information to arrange service provision outside the Platform or to evade the payment of Service Fees to us.
7.1 As a Poster, your credit or debit card will be charged for an amount equivalent to the Connection Fees plus any applicable GST amount plus payment processing fees plus agreed task price by you (poster) and the tasker upon acceptance of the Booking/Offer Request and/or Offer. The payment will be executed at the moment you accept the Tasker's Offer and/or when the task is assigned to the tasker.
7.2 Currently, we impose a between 5% connection fee and 1.7% + 0.30 payment processing fees on the Poster for connecting with Tasker (Connection Fee) along with the agreed Task Price between poster and tasker. However, you (the Poster) consent to the deduction of payment processing fees amounting to 1.7% + 0.30 + Connection fees + Agreed Task Price(between Poster and Tasker). Additionally, you acknowledge that we may introduce a Service Fee for your use of the Platform, provided we give you 30 days' prior written notice. Should you disagree with the Service Fee, you have the option to terminate this Agreement in accordance with the Termination clause.7.3 Upon receiving the connection Fees + payment processing fees plus agreed task price plus any tax amount between poster and tasker , our third-party payment processor (currently Stripe) will retain the total mentioned amount until the Tasker has fulfilled the services outlined in the assigned task or until the amount (task price minus connection Fees minus payment processing fees minus any service fees or any tax ) are refunded to the Poster, should the Poster be eligible for a refund as per these Terms.
7.4 The payment methods available for the connection Fees + Payment processing fees plus agreed task price are detailed on the Platform. We may facilitate payments through a third-party provider, such as Stripe. You acknowledge and accept that we do not have control over the actions of the third-party provider, and your use of their payment method may be subject to additional terms and conditions.
7.5 You are prohibited from paying, or attempting to pay, the Connection Fees + Payment Processing fees or the total agreed task price through fraudulent or illegal means. If you make a payment using a debit or credit card, you affirm that you are authorized to utilize that card for the transaction.
7.6 We may charge 10% GST on the total offered task price from the tasker and when tasker completed the task and poster is happy to mark as completed we may charge 10% GST on the tasker final payout. Also we may charge 10% GST when poster assigned the task to tasker along with the connection fees + Payment processing fees and any other service fees.
8.1 The cancellation, variation, or refund of any services ordered on this Platform is strictly a matter between the relevant Poster and Tasker. The terms and conditions agreed to between the Tasker and the Poster must be set out clearly in the relevant Listing, subject to the following clause.
8.2 If a assigned task is cancelled for any reason (whether by the Poster, Tasker or by us) at any time before commencement of the services, during the services, or where there is a dispute about the services after the services are complete, we reserve the right, in our sole discretion, to return part or all of the connection fees + payment processing fees plus agreed task price between poster and tasker to the Poster, less the Payment Processing Fee, or release part or all of the connection Fees to the Tasker, less the Payment Processing Fee , subject to us receiving evidence from both parties in relation to the reason for the cancellation, variation or dispute. Notwithstanding the foregoing, we may, in our sole discretion, choose not to get involved in a matter contemplated by clause 8.1 and 8.2.
8.3 The Payment Processing Fee is only refundable in accordance with Consumer Law Rights and these Terms.
8.4 For disputes between Posters and Taskers, we encourage Parties to attempt to resolve disputes (including claims for returns or refunds) with the other Party directly and in good faith, either on the Platform or through external communication methods. In the event that a dispute cannot be resolved through these means, the Parties may choose to resolve the dispute in any manner agreed between the Parties or otherwise in accordance with applicable laws.
8.5 If the task is assigned to the tasker by the poster and if poster cancel the assigned task, then we will refund the agreed task price minus connection fees and any payment processing fees or minus any service or tax amount. If assigned task is cancelled by the tasker, then will deduct the connection fees plus any service fees or any tax amount that poster has paid in the next payout to the tasker.
8.6 If the task is cancelled by poster or tasker we may or may not refund the 10% GST amount and will refund only task price minus connection + payment processing fees
8.7 This clause will survive the termination or expiry of these Terms.
9.1 Users may provide feedback regarding their experiences with Taskers on the Platform, which will be referred to as Reviews.
9.2 These Reviews are accessible to all users and will remain visible until the associated Account is deleted or deactivated.
9.3 You are required to submit truthful, fair, and accurate information in your Review. Should we determine that a Review is false, unfair, misleading, offensive, or otherwise inappropriate, we reserve the right to remove it or prohibit you from submitting further Reviews. We do not guarantee that every Review will be evaluated. To the fullest extent allowed by law, we disclaim any responsibility for the content of Reviews.
9.4 You are eligible to write a Review about a Tasker only if you have had a direct experience with that Tasker, which entails either (1) having engaged the Tasker through the Platform or (2) being able to substantiate your interaction with the Tasker in connection with the Platform, including through correspondence (collectively termed as a Poster Experience)
9.5 Your Poster Experience must have taken place within the 12 months preceding your Review submission.
9.6 You are restricted to writing about your own Poster Experience and are not allowed to submit a Review based on someone else's experience, such as that of a relative or friend.
9.7 This provision will remain in effect even after the termination or expiration of these Terms.
10.1 All intellectual property rights, including copyright, that are developed, adapted, modified, or created by us or our personnel in relation to the Terms, any content on the Platform, and the products (hereinafter referred to as "Our Intellectual Property") shall at all times be owned by us and shall remain vested in us.
10.2 We grant you permission to utilize Our Intellectual Property exclusively for the purposes for which it was originally intended.
10.3 You are prohibited from, without our prior written consent:
(a) copying, in whole or in part, any of Our Intellectual Property;
(b) reproducing, retransmitting, distributing, disseminating, selling, publishing, broadcasting, or circulating any of Our Intellectual Property to any third party; or
(c) infringing upon any intellectual property rights associated with the Platform, which includes, but is not limited to, altering or modifying any of Our Intellectual Property, embedding or framing Our Intellectual Property within another website, or creating derivative works based on Our Intellectual Property.
10.4 The provisions outlined above do not limit your ability to publish, post, or repost Our Intellectual Property on your social media accounts or blog, provided that:
(a) you do not claim ownership of Our Intellectual Property;
(b) unless explicitly agreed upon in writing by us, you do not claim any endorsement or approval from us;
(c) you do not harm or exploit our reputation in any manner that is illegal, unfair, misleading, or deceptive; and
(d) you adhere to all other terms set forth in these Terms.
10.5 This clause shall remain in effect even after the termination or expiration of these Terms
11.1 You may be allowed to post, upload, publish, submit, or transmit relevant information and content, including Reviews (hereinafter referred to as User Content), on the Platform. We may conduct campaigns through the Platform and social media that encourage you to share User Content on social media platforms using designated hashtags (#) (referred to as Tag).
11.2 By making any User Content available on or through the Platform, including on social media with a Tag, you grant us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license to utilize the User Content. This includes the rights to use, view, copy, adapt, modify, distribute, license, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through, or by means of the Platform and our social media channels.
11.3 You acknowledge that you are solely responsible for all User Content that you provide on or through the Platform, including on social media using a Tag. You represent and warrant that:
(a) you are either the sole and exclusive owner of all User Content or possess all rights, licenses, consents, and releases necessary to grant us the rights to such User Content as outlined in these Terms; and
(b) neither the User Content nor its posting, uploading, publication, submission, or transmission, nor our use of the User Content on, through, or by means of our Platform (including social media) will infringe, misappropriate, or violate any third party’s intellectual property rights, publicity or privacy rights, or result in the breach of any applicable laws or regulations.
11.4 We do not endorse or approve, nor are we responsible for, any User Content. We reserve the right, at our sole discretion, to remove any User Content at any time.
11.5 This provision shall remain in effect even after the termination or expiration of these Terms.
You hereby represent, warrant, and agree to the following:
(a) you will refrain from utilizing our Platform, including Our Intellectual Property, in any manner that competes with our business interests;
(b) there are no legal impediments that would prevent you from entering into these Terms;
(c) all information and documentation you submit to us in relation to these Terms is accurate, truthful, and complete;
(d) if you are a Tasker, you are accountable for adhering to all applicable laws, rules, and regulations concerning the services you have committed to provide to the Poster;
(e) if you are a Tasker, you possess the necessary qualifications, skills, knowledge, or training required to deliver the services;
(f) if you are a Tasker, you bear full responsibility for deciding which projects/tasks to undertake, as well as the type, timing, manner, means, methods, or processes of delivering your services, including the fees you charge. You are not considered our employee and are not entitled to any employment benefits. We do not oversee, direct, or control the services you provide. We do not determine your fees, working hours, schedule, or location. Additionally, we do not supply you with training, equipment, tools, or materials necessary for the provision of your services. You are responsible for any taxes applicable to the fees you receive for your services.
The platform does not guarantee the suitability, reliability, or qualifications of taskers or the safety or quality of tasks performed.
13.1 Certain legislation, such as the Australian Consumer Law (ACL) established under the Competition and Consumer Act 2010 (Cth), along with comparable consumer protection statutes and regulations, may grant you rights, warranties, guarantees, and remedies concerning the provision of the Platform by us to you that cannot be excluded, limited, or altered (hereinafter referred to as Consumer Law Rights).
13.2 If the ACL is applicable to you as a consumer, it is understood that nothing within these Terms shall exclude your Consumer Law Rights as a consumer under the ACL. You acknowledge that our liability for the Platform provided to an entity classified as a consumer under the ACL is exclusively governed by the ACL and these Terms.
13.3 Subject to your Consumer Law Rights, we hereby exclude all express and implied warranties, and all materials, work, and services (including the Platform) are delivered to you without any warranties of any nature, whether express or implied, under statute, law, or any other basis.
13.4 As a Poster, the services rendered by a Tasker may also bestow upon you certain rights under the ACL.
13.5 This clause shall remain in effect even after the termination or expiration of these Terms.
14.1 Notwithstanding any contrary provisions, to the fullest extent allowed by law, we shall not be held liable for, and you hereby waive and release us from any Liability that is caused, contributed to, arises from, or is connected with:
(a) any element of the interaction between the Poster and the Tasker, including the services provided by the Tasker, the description of the requested or offered services, any advice given, or the execution of services; and
(b) any occurrence beyond our reasonable control.
14.2 You agree to indemnify us for any Liability we may incur as a result of your violation of the Acceptance and Platform Licence clause, the Confidentiality clause, and the Intellectual Property clause outlined in these Terms.
14.3 This provision shall remain in effect even after the termination or expiration of these Terms.
15.1 To the fullest extent allowed by law:
(a) neither Party shall be held responsible for Consequential Loss;
(b) the liability of each Party for any obligations under these Terms shall be diminished in proportion to the extent that the relevant obligation was caused or contributed to by the actions or omissions of the other Party or any personnel associated with that Party, including any failure to mitigate losses; and
(c) Our total liability for any obligations arising from or related to these Terms shall be limited to either the resupply of the services provided by HYRE UP PTY LTD (ABN 78 685 669 210), trading as The Desi Tasker (Business Name), or, at our sole discretion, the payment of an amount not exceeding $100.
15.2 This provision shall remain in effect even after the termination or expiration of these Terms.
The platform is not liable for any issues arising from the services provided by taskers, including but not limited to incomplete tasks, delays, damages, or injuries.
The platform, it''s ABN holder, its founder , its directors, employees, and affiliates will not be liable for any indirect, incidental, or consequential damages arising from the use of the platform, including but not limited to loss of data, revenue, or business opportunities.
16.1 You have the right to terminate your Account and these Terms at any time by utilizing the ‘cancel Account’ feature or by submitting contact us form in our platform (or a similar option) found in the Account settings section of your Account page or in the contact-us url
16.2 We reserve the right to terminate these Terms at our discretion by providing you with 30 days’ written notice (Termination for Convenience).
16.3 You acknowledge and accept that we may, at our sole discretion, terminate your Account or limit your access to our Platform and any related websites and applications immediately and without prior notice for any reason. To the fullest extent allowed by law, we shall not be liable to you or any third party for any termination or limitation of your access to our Platform and/or any associated websites and applications, and you agree not to attempt to access our Platform and/or associated websites and applications through any alternative Accounts.
16.4 These Terms will be terminated immediately upon written notice from a Party (Non-Defaulting Party) if:
(a) the other Party (Defaulting Party) violates a significant term of these Terms and fails to rectify the breach within 10 Business Days after being notified by the Non-Defaulting Party; or
(b) the Defaulting Party is unable to meet its financial obligations as they become due.
16.5 As a Tasker, receiving multiple reviews below 3 stars will be deemed a violation of a significant term as outlined in the preceding clause.
16.6 If we suspect that you are in violation of these Terms, we may suspend your Account while we conduct an investigation into the suspected breach.
16.7 Upon the expiration or termination of these Terms:
(a) your access to the Platform will be revoked;
(b) We will immediately discontinue the provision of services by HYRE UP PTY LTD (ABN 78 685 669 210), trading as The Desi Tasker (Business Name);
(c) if you are a Poster, any existing Assigned Bookings will be canceled, and you will forfeit any Connection Fees plus an service fees or any tax amount and other payments made, except in cases of Termination for Convenience, where Connection Fees will be refunded;
(d) if you are a Tasker, any existing Assigned Bookings will be canceled, we will be deduct from your next payout connection fees plus any tax or service paid by poster while assinging task to you.
17.1 Assignment: Except as outlined in the following clause, no Party shall assign or transfer any portion of its rights or obligations under these Terms without obtaining prior written consent from the other Party, which shall not be unreasonably withheld.
17.2 Assignment of Debt: You acknowledge that we have the right to assign or transfer any debt you owe to us, arising from or related to these Terms, to a debt collector, debt collection agency, or another third party.
17.3 Confidentiality: Unless permitted by law, each Party agrees to refrain from disclosing any confidential information accessed through the Platform to any third party, or from misusing such confidential information. Confidential information may encompass details provided to you by us, a Poster, or a Tasker.
17.4 Disputes: In the event of a dispute, controversy, or claim arising from or related to these Terms (including any questions regarding their existence, validity, or termination) between a Poster and us, or a Tasker and us, a Party shall not initiate court proceedings concerning the Dispute without first meeting with a senior representative of the other Party to attempt to resolve the Dispute in good faith. If the Parties are unable to reach an agreement during this initial meeting, either Party may refer the matter to mediation. Should the Parties be unable to agree on a mediator, either Party may request the Law Society of New South Wales to appoint one. The mediator will determine the time, location, and rules for the mediation process. The Parties commit to participating in the mediation in good faith, aiming to resolve the Dispute. The costs associated with mediation will be equally shared by the Parties. This clause does not prevent a Party from seeking urgent injunctive or equitable relief from a court of competent jurisdiction.
17.5 Further Assurance: Each Party is required to promptly undertake all necessary actions and execute any additional documents required to ensure the full implementation and effect of these Terms.
17.6 If you have created your accounts that means you agreed to all the faqs mentioned in our website along with the privacy and terms and conditions.
Any disputes arising between taskers and posters must be resolved directly between the parties. The platform may, at its sole discretion, assist in facilitating communication but is not obligated to mediate or resolve disputes.
Users acknowledge and agree that they assume all risks associated with their use of the platform and participation in tasks, including but not limited to injury, property damage, and financial loss.
18.1 Consequential Loss encompasses any form of consequential loss, indirect loss, actual or expected loss of profit, loss of benefits, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use, and/or loss or corruption of data, regardless of whether it arises under statute, contract, equity, tort (including negligence), indemnity, or any other legal theory.
18.2 Intellectual Property refers to any copyrights, registered or unregistered designs, patents, trademarks, domain names, know-how, inventions, processes, trade secrets, or confidential information; as well as circuit layouts, software, computer programs, databases, or source codes, including any applications or rights to apply for registration of, and any improvements, enhancements, or modifications to the aforementioned.
18.3 Intellectual Property Rights denote any industrial or intellectual property rights, whether registrable or not, that exist globally for the duration of such rights, including those related to Intellectual Property.
18.4 Intellectual Property Breach signifies any violation by you (or any personnel associated with you) of our Intellectual Property Rights, or any infringement of third-party rights, including those pertaining to third-party Intellectual Property Rights.
18.5 Liability encompasses any expenses, costs, liabilities, losses, damages, claims, notices, entitlements, investigations, demands, proceedings, or judgments (whether arising under statute, contract, equity, tort (including negligence), indemnity, or otherwise), regardless of how they arise, whether direct or indirect, and whether they are present, unascertained, future, or contingent, and whether they involve a third party or a party to these Terms or otherwise.
For any inquiries or notifications, please reach out to us at:
HYRE UP PTY LTD (ABN 78 685 669 210) , trading as The Desi Tasker.
Last updated: 22 Apr 2025